Client work and AI evaluation.

Case Study 01

Cybersecurity + Data Migration Support

teachingintothefuture.com • earthstudiosonline.com

WordPress hardening, migration planning, subscriber cleanup, SEO, and troubleshooting across two client sites.

• Added controls to limit automated abuse of admin access and subscriber flows
• Prepared migration work without triggering an unwanted subscriber email blast
• Cleaned suspicious audience records and tightened operational controls
• Extended customer follow-up automation on a live commerce site

Case Study 02

WooCommerce + Mailchimp Reminder Workflow

earthstudiosonline.com

Built class reminder and follow-up emails within the client’s WordPress, WooCommerce, and Mailchimp setup.

• Connected purchase data and class timing to reminder emails
• Improved pre-class communication for customers
• Implemented the workflow within existing plugin and budget constraints
• Documented tradeoffs, edge cases, and maintenance realities

Case Study 03

In an NDA-covered AI evaluation role, I reviewed model outputs, developed prompts, evaluated safety, and compared responses against detailed guidelines.

• Reviewed model outputs for instruction-following, summary quality, safety/compliance, and voice-recognition responses.
• Performed AI safety review by identifying bias, harmful responses, and other quality or policy issues.
• Generated and evaluated prompts used to train and assess model behavior.
• Mentored new team members on prompt-generation practices and quality expectations while working remotely with minimal supervision.

Case Study 04

Built and supported client websites, including the artist portfolio paintingsbyfrancine.ca.

• Designed and developed a responsive portfolio website for paintingsbyfrancine.ca.
• Handled front-end structure, styling, deployment, and live-site setup.
• Used portfolio work to bridge web development, client communication, and operations support.